Effective Date: 01/07/2026
Last Updated: 01/07/2026
Welcome to the official website of Gramy Hospital (“Hospital,” “we,” “us,” or “our”). By accessing or using this website (the “Site”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use the Site.
1. Acceptance of Terms
By visiting, browsing, or using any part of the Site, you confirm that you have read, understood, and agree to these Terms, as well as our Privacy Policy. These Terms apply to all visitors, patients, caregivers, and users of the Site.
2. Informational Purpose Only – Medical Disclaimer
The content on this Site, including articles, health information, doctor profiles, service descriptions, appointment booking tools, and any other materials, is provided for general informational and educational purposes only.
- It is not a substitute for professional medical advice, diagnosis, or treatment.
- Always seek the advice of a qualified physician or other licensed healthcare provider regarding any medical condition or health concern.
- Never disregard professional medical advice or delay seeking medical attention because of something you have read on this Site.
- In case of a medical emergency, call your local emergency number or visit the nearest emergency facility immediately. Do not rely on this website for emergency care.
Gramy Hospital does not guarantee the accuracy, completeness, or usefulness of any information provided on the Site and assumes no liability for decisions made based on such information.
3. Services and Appointments
- The Site may allow users to view services, doctor profiles, book appointments, request callbacks, or access patient portals, where available.
- Online appointment bookings are subject to confirmation by the Hospital. Availability is not guaranteed until the appointment is confirmed by the Hospital.
- The Hospital reserves the right to reschedule, cancel, or modify appointments due to clinical priorities, doctor unavailability, or other operational reasons.
- Any online forms or requests submitted through the Site do not create a doctor-patient relationship until formally accepted by the Hospital.
4. User Responsibilities
You agree to:
- Provide accurate, current, and complete information when using any forms or features on the Site.
- Use the Site only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Site.
- Not attempt to gain unauthorized access to any part of the Site, servers, systems, or related infrastructure.
- Not upload, post, or transmit any harmful, offensive, defamatory, fraudulent, or illegal content.
- Not use automated systems, including bots, crawlers, or scrapers, to access or collect information from the Site without prior written permission.
5. Intellectual Property
All content on the Site, including text, graphics, logos, images, videos, design elements, software, and trademarks, is the property of Gramy Hospital or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, republish, transmit, or create derivative works from any content on the Site without the prior written consent of Gramy Hospital, except for personal, non-commercial viewing and use.
6. Third-Party Links and Content
The Site may contain links to third-party websites, services, or resources. These links are provided for convenience only. Gramy Hospital does not control, endorse, or assume responsibility for the content, privacy practices, security, or availability of third-party websites or services. Your use of such websites or services is at your own risk.
7. Privacy and Data Protection
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information. By using the Site, you acknowledge that you have read and understood our Privacy Policy and consent to the collection and use of information as described therein, subject to applicable laws.
8. Limitation of Liability
To the fullest extent permitted by applicable law:
- Gramy Hospital and its directors, officers, employees, representatives, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the Site, even if advised of the possibility of such damages.
- This includes, but is not limited to, loss of data, loss of profits, business interruption, or any harm resulting from reliance on information provided on the Site.
- The Hospital does not warrant that the Site will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
9. Indemnification
You agree to indemnify, defend, and hold harmless Gramy Hospital and its affiliates, directors, officers, employees, representatives, and agents from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising out of or relating to your use of the Site, violation of these Terms, or infringement of any rights of another party.
10. Modifications to the Site and Terms
Gramy Hospital reserves the right to:
- Modify, suspend, restrict, or discontinue any part of the Site at any time, with or without notice.
- Update or change these Terms at any time. Revised Terms will be posted on this page with an updated “Last Updated” date.
Your continued use of the Site after any changes to these Terms are posted constitutes your acceptance of the revised Terms.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India.
Any dispute arising out of or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in [Insert City / Jurisdiction], unless otherwise required by applicable law.
12. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court or competent authority, such provision shall be modified or limited to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
13. Contact Information
If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:
Gramy Hospital
WR7G+PFC, Sidhwa Estate, Azad Nagar, Colaba, Mumbai, Maharashtra 400005
Phone: +91 22-35347300
Email: care@gramyhospital.com
Website: https://gramyhospital.com/